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	<title>Comments on: Web2.0, knowledge sharing and IT departments</title>
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	<link>http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/</link>
	<description>Exploring the web for change. Connecting people and ideas.</description>
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		<title>By: Jaakko H.</title>
		<link>http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/comment-page-1/#comment-1071</link>
		<dc:creator>Jaakko H.</dc:creator>
		<pubDate>Wed, 25 Mar 2009 08:50:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/#comment-1071</guid>
		<description>Funny(?) that I feel that the mindset you&#039;re describing here (almost 1.5 years ago is pretty much still the same. 

The big difficult thing about the 2.0 things is that they&#039;re really not fundamentally technical but sociological: about mindset rather than tools -- even if the tools are the thing empowers the mindset. 

But the need for change is bigger than .. in my life, at least.

I&#039;m more and more inclined to think that The Change will come from outside rather than in. This has already been the case but I&#039;m really not seeing that the giants will be able to have enough agility to change except for rhetorics (or patching up in panic, which we can see in some places to an extent already).

Interesting times.</description>
		<content:encoded><![CDATA[<p>Funny(?) that I feel that the mindset you&#8217;re describing here (almost 1.5 years ago is pretty much still the same. </p>
<p>The big difficult thing about the 2.0 things is that they&#8217;re really not fundamentally technical but sociological: about mindset rather than tools &#8212; even if the tools are the thing empowers the mindset. </p>
<p>But the need for change is bigger than .. in my life, at least.</p>
<p>I&#8217;m more and more inclined to think that The Change will come from outside rather than in. This has already been the case but I&#8217;m really not seeing that the giants will be able to have enough agility to change except for rhetorics (or patching up in panic, which we can see in some places to an extent already).</p>
<p>Interesting times.</p>
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		<title>By: Simone Staiger</title>
		<link>http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/comment-page-1/#comment-147</link>
		<dc:creator>Simone Staiger</dc:creator>
		<pubDate>Wed, 07 Nov 2007 17:09:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/#comment-147</guid>
		<description>Great post. Will share with CG IT group, he, he...
BTW and because you wanted to be notified: With the KS project of the CG we do try to blog on KS related to our business Agricultural Research for Development. Personnaly I am still learning and looking for the &quot;right&quot; scope... but still: http://ictkm.wordpress.com/tag/knowledge-sharing/</description>
		<content:encoded><![CDATA[<p>Great post. Will share with CG IT group, he, he&#8230;<br />
BTW and because you wanted to be notified: With the KS project of the CG we do try to blog on KS related to our business Agricultural Research for Development. Personnaly I am still learning and looking for the &#8220;right&#8221; scope&#8230; but still: <a href="http://ictkm.wordpress.com/tag/knowledge-sharing/" rel="nofollow">http://ictkm.wordpress.com/tag/knowledge-sharing/</a></p>
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		<title>By: 2 fer Web 2.0 &#171; Tom Altman&#8217;s Wedia Blog</title>
		<link>http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/comment-page-1/#comment-140</link>
		<dc:creator>2 fer Web 2.0 &#171; Tom Altman&#8217;s Wedia Blog</dc:creator>
		<pubDate>Fri, 26 Oct 2007 20:20:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/#comment-140</guid>
		<description>[...] fer Web&#160;2.0  Posted on October 26, 2007 by tomaltman   Web2.0, knowledge sharing and IT departments &#8220;The wikipedia phenomenon brought finally the knowledge and collaboration dimension of web2.0 [...]</description>
		<content:encoded><![CDATA[<p>[...] fer Web&nbsp;2.0  Posted on October 26, 2007 by tomaltman   Web2.0, knowledge sharing and IT departments &#8220;The wikipedia phenomenon brought finally the knowledge and collaboration dimension of web2.0 [...]</p>
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		<title>By: Bev Trayner</title>
		<link>http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/comment-page-1/#comment-136</link>
		<dc:creator>Bev Trayner</dc:creator>
		<pubDate>Fri, 19 Oct 2007 19:03:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/#comment-136</guid>
		<description>My experience of people working in IT departments is that few of them have played with Web2.0 tools and their enthusiasm mirrors the enthusiasm of average/slightly above average users of Internet. 

That&#039;s understandable to me as Web2.0 is as much about a mindset as it is about the tools.

Also have to examine my own expectations that IT people should be different from other people pursuing a career in an organisational hierarchy. What reasons are there for stepping out of line?</description>
		<content:encoded><![CDATA[<p>My experience of people working in IT departments is that few of them have played with Web2.0 tools and their enthusiasm mirrors the enthusiasm of average/slightly above average users of Internet. </p>
<p>That&#8217;s understandable to me as Web2.0 is as much about a mindset as it is about the tools.</p>
<p>Also have to examine my own expectations that IT people should be different from other people pursuing a career in an organisational hierarchy. What reasons are there for stepping out of line?</p>
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		<title>By: Sarah Cummings</title>
		<link>http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/comment-page-1/#comment-135</link>
		<dc:creator>Sarah Cummings</dc:creator>
		<pubDate>Fri, 19 Oct 2007 09:09:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/#comment-135</guid>
		<description>Hi Christian

I found this very interesting as related to the IKM Emeregent programme, I have been been trying to identify audiences for the programme. I thought that our 3 key audiences were: IKM (information and knowledge management) professionals; senior managers and policyshapers; and members of the Programme itself. Then I started thinking, what about IT managers?

I have now included IT managers in the audiences but, in a realted blog post, I&#039;m also arguing that IT managers are often the enemy of good IKM practice. Why?

Firstly, they like technology for its own sake, often the bigger the better. Secondly, and this comes from personal experience, they often torpedo smaller initiatives with more development relevance. Thirdly, they don&#039;t often have an understanding of the realities of Southern partners and this has led to many partners being obliged to share information of the organization&#039;s own portals with a total disregard for connectvity issues. And this list goes on.

I realise that this is a bit of an extreme view - and not all IT managers are like this - but when you think that IT budgets and KM budgets often come out of the same pot (this is something I found from case studies of a number of organizations), the arguement begins to look convincing.

Why is this relevant to your post? Well, I think it is showing the same sort of evidence. Web 2.0 may be threatening to IT managers as it is a sort of organized chaos which they can&#039;t control. So I see it as more as a control or power issue than anything else.

If you think this is too extreme, I&#039;d be happy to hear from you.</description>
		<content:encoded><![CDATA[<p>Hi Christian</p>
<p>I found this very interesting as related to the IKM Emeregent programme, I have been been trying to identify audiences for the programme. I thought that our 3 key audiences were: IKM (information and knowledge management) professionals; senior managers and policyshapers; and members of the Programme itself. Then I started thinking, what about IT managers?</p>
<p>I have now included IT managers in the audiences but, in a realted blog post, I&#8217;m also arguing that IT managers are often the enemy of good IKM practice. Why?</p>
<p>Firstly, they like technology for its own sake, often the bigger the better. Secondly, and this comes from personal experience, they often torpedo smaller initiatives with more development relevance. Thirdly, they don&#8217;t often have an understanding of the realities of Southern partners and this has led to many partners being obliged to share information of the organization&#8217;s own portals with a total disregard for connectvity issues. And this list goes on.</p>
<p>I realise that this is a bit of an extreme view &#8211; and not all IT managers are like this &#8211; but when you think that IT budgets and KM budgets often come out of the same pot (this is something I found from case studies of a number of organizations), the arguement begins to look convincing.</p>
<p>Why is this relevant to your post? Well, I think it is showing the same sort of evidence. Web 2.0 may be threatening to IT managers as it is a sort of organized chaos which they can&#8217;t control. So I see it as more as a control or power issue than anything else.</p>
<p>If you think this is too extreme, I&#8217;d be happy to hear from you.</p>
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		<title>By: JKE</title>
		<link>http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/comment-page-1/#comment-134</link>
		<dc:creator>JKE</dc:creator>
		<pubDate>Thu, 18 Oct 2007 22:30:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/#comment-134</guid>
		<description>I second Johannes request for an enterprise edition of facebook. A twitter feed on the intranet would be sufficient for the time being. And MS Outlook already offers this in some ways as it shows the calendar entries next to the name (right click, menu, &quot;xyz is in a meeting since 2h&quot;). So what we need is an interface that directly pulls the twitter messages (via sms for instance) into outlook calendar.

To complete your above mentioned list on why IT departments are so slow on picking up the web 2.0 hype: i think it is also because they are IT guys - and just think inside this IT frame of providing reliabe IT. Instead of what their technology offers to others and how all this might help to enhance internal communication.</description>
		<content:encoded><![CDATA[<p>I second Johannes request for an enterprise edition of facebook. A twitter feed on the intranet would be sufficient for the time being. And MS Outlook already offers this in some ways as it shows the calendar entries next to the name (right click, menu, &#8220;xyz is in a meeting since 2h&#8221;). So what we need is an interface that directly pulls the twitter messages (via sms for instance) into outlook calendar.</p>
<p>To complete your above mentioned list on why IT departments are so slow on picking up the web 2.0 hype: i think it is also because they are IT guys &#8211; and just think inside this IT frame of providing reliabe IT. Instead of what their technology offers to others and how all this might help to enhance internal communication.</p>
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		<title>By: Joitske</title>
		<link>http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/comment-page-1/#comment-133</link>
		<dc:creator>Joitske</dc:creator>
		<pubDate>Thu, 18 Oct 2007 19:15:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/#comment-133</guid>
		<description>I think an important factor that you missed is the fact that some of their skills become obsolete. Never easy to think of yourself as redundant.</description>
		<content:encoded><![CDATA[<p>I think an important factor that you missed is the fact that some of their skills become obsolete. Never easy to think of yourself as redundant.</p>
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		<title>By: Johannes</title>
		<link>http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/comment-page-1/#comment-132</link>
		<dc:creator>Johannes</dc:creator>
		<pubDate>Thu, 18 Oct 2007 12:56:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.crisscrossed.net/2007/10/17/web20-knowledge-sharing-and-it-departments/#comment-132</guid>
		<description>Fully agree. Just to give one example: In fact, what I&#039;m really looking for, is an (internal) Facebook for enterprises/organizations, where everyone updates his status message regularly and you can see who&#039;s currently working on what, meeting with whom, participating in which event, etc. Would be so easy then to step in and say &quot;hey, you&#039;re working on this? That&#039;s interesting for me too, let&#039;s do this together!&quot;</description>
		<content:encoded><![CDATA[<p>Fully agree. Just to give one example: In fact, what I&#8217;m really looking for, is an (internal) Facebook for enterprises/organizations, where everyone updates his status message regularly and you can see who&#8217;s currently working on what, meeting with whom, participating in which event, etc. Would be so easy then to step in and say &#8220;hey, you&#8217;re working on this? That&#8217;s interesting for me too, let&#8217;s do this together!&#8221;</p>
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