For the past weeks I have been experimenting with Twitter and Facebook. I have checked out the value of statuses (Facebook) and tweets (Twitter) over these two social network tools. For those of you who do not know, Facebook is a social network platform which lets one not only to add friends and content, but also add an actual status. Equal to Twitter, it
allows only a limited number of characters and it is often used to express emotions, things you do, or raise questions. I wrote some while ago a post questioning whether Twitter makes sense or not? I have to say I have changed my opinion at a certain extent and now I believe Twitter and statuses can really enhance your social network experience.
Facebook and Twitter both have some great incentives but also some downfalls. Where does the network value lies? For Twitter, in the beginning I wondered why exchanging short 140 character messages is of any good. So I started using the two tools during the last weeks and concentrated on information exchange and sharing. I also subscribed via RSS to the statuses of my friends in Facebook, and was quite surprised about their activities. This leads to 10 reasons why statuses and tweets are a key for social networks:
- Satisfaction
It fits perfect to most people’s desire to express their thoughts and to get a response. For example, it is interesting how many people sooner or later start updating their statuses in Facebook. To write short messages is inviting. - Closeness
Statuses let you follow what your network feels, thinks, works or simply wants to know. Different to blogs or entries in forums, it is rather informal and shows moods or curiosity and some times even anger. It is an important channel for people working intensively on the web, and more and more people will eventually do so. - Collaboration
It opens new venues for small collaboration and can still support existing collaboration because it is an asynchronous and synchronous form of communication. - Openness
In Twitterer people invite each other rather easy. Everybody can be addressed; a short conversations can develop and an answer might be there in minutes. - Sharing
You can quickly share links, information or quotes in a quick way. A request is send out by on one click to a whole network and opens a channel for other types of communication to conventional ones such as email etc. - Change
Alexandra Samuel has a nice post about how twitter and statuses can promote collective action for change. - Connectedness
Through statuses you find out a lot about your peers and find overlapping interests. Tweets can connect people and topics which otherwise would not be possible that easily. Distanced friends or colleagues in the next room read your thoughts or know what your work on. - Network effect
Its network effect comes from the overlapping of the connected people. In Twitter a message can be transmitted that way from one network of people to another and can reach their audience quickly and directly. - Mobile
This micro-blogging can be followed from everywhere on the go. It connects you with your social network or group wherever you are. - Pull not push
Other than email, it is up to you, the participant, to read it or leave it. As long as some peers are following and reading, there is always a potential answer or reaction.
To conclude, statuses and instant communication through twitter build a closer social network. It enables real synchronous peer to peer exchange and has decisive network value if it is used for real sharing. It clearly shows how slowly email is being replaced by instant communication (e.g. Skype, Twitter etc.). Together with the mobile phone I think it will be another step to make the web independent from the PC. In my opinion, it can be perfectly used to sustain and stimulate a social network because it is a pull-method. Every user decide when to engage and when not to, but when the network is big enough somebody will respond and the network effects will raise in real time. It is basically another evolution of communication, whether we like it or not. Next post I will highlight the downsides.
Related posts:
- A shift in information sharing: Faster, more intensive and direct Something has changed. Information sharing isn’t what it used to...
- Culture of social networks in Africa on the example of trade There are over one billion Internet users worldwide according to a...
- Social networks for a good cause – growth, culture and impact Imagine if people were using social network sites such as...
- Metrics for Social networks: What does really happen? If the social web and social media can make such...
- Network overload: The burden to deal with too many social network sites Next to information overload, probably comes network overload. Each day...
This blog explores worldwide social innovations and how people benefit from infor- mation and communication technologies.
{ 3 comments… read them below or add one }
To help with your downsides article. Today I tried to use it and got the message: “Twitter is over capacity. Too many tweets! Please wait a moment and try again.” Perhaps all the KM4devers trying to log in?
This assumes that the people you are interested in reaching, getting ideas from, connecting with are in some kind of internet-touch. I know many cases, many contexts where electricity is not an option, where internet is not an option, where computer skills are not present. This doesn’t mean it will stay that way – change is happening rapidly of course and there is heaps of innovation as Chris’ blog on mobile phones shows. But do let’s be aware of who is being unconsciously excluded when we recommend – in the name of development and social justice – all these internet-based tools and possibilities.
Dear Irene, thanks for your comment. Yes I agree with you. There clearly is a challenge that these tools exclude a lot of people. Many of those nice features cannot replace existing ways of exchange. From the knowledge sharing perspective face to face exchange is still the most valuable.
I wrote a blog post about challenges concerning literacy here: http://www.crisscrossed.net/2008/06/02/digital-divide-connectivity-and-the-different-dimensions-of-literacy/
And I expressed my concerns about exclusion in the new web here:
http://www.crisscrossed.net/2008/01/21/7-concerns-about-the-web-in-2008/