When is the collaborative mobile web coming?

February 12, 2008

In Phnom Penh, as everywhere else, the mobile phone is a must have accessory for the youth, and when they get together, they enjoy bluetoothing; or so Thomas Wanhoff told me during my stay in Cambodia. This basically means that they share ringtones, images, videos and games through their mobile phones. The other day I read that last year a quarter of Internet traffic was over the mobile phone. I myself use my mobile to access the web more and more, but I am still not completely satisfied since I do not get to interact easily enough through the social web. However, the iphone has really changed something in that regard.

And so, I wonder how the mobile web and, particularly the collaborative web, will develop? And will it work? By this I mean that I can interact with all sorts of tools via my mobile phone — edit a wiki, build a mashup, writing a blog post, and finally network more effectively. It is clear that the mobile will sooner or later bypass the personal computer by Internet usage. In developing countries the mobile phone is even more important because it will be the decisive tool to access the web as Joel Selanikio points out:

If I had told you ten years ago that by the end of 2007 there would be an international network of wirelessly-connected computers throughout the developing world, you might well have said it wasn’t possible. I am talking, of course, about the mobile phone network.

But, where are the applications and easy ways to do that on the mobile phone? One example are RSS feeds, which can be quickly delivered to mobile phones as Ndesanjo Macha described in a podcast how he accesses via his mobile phone blogs. Lighweight rss feeds are perfect for the slow GPRS connection. 

Most famous is of course Howard Rheingold’s book smartmobs.com. Already some years ago Rheingold described how deep the impact of the mobile web is for youngsters, who play role games in real time, and the game board is the streets of the city. One phenomena were the flashmobs, where a critical mass of people suddenly showed up somewhere to protest or party. Mobile citizen reporter is another interesting outcome but often it is limited to an uploaded photo.

In the field of mobile learning a lot has been discussed. As Teemu Arina points out nicely in a video interview about the future of learning.

Some years ago, Finland was very strong in the mobile side and people where laughing at the idea of mobile learning. But I think it’s coming. I think it’s integrating with the informal learning space, because being mobile means that the context is around you.  

There are still many limitation to the phone: the screen, keyboard, connection. However this is just a matter of time, and recent devices already make a difference. I wonder why  so little has been developed in order to interact and collaborate via the mobile phone in the social web.

Mobile social networks such as MXit in South Africa show the potential. I imagine some people will find it frightening to be always online, but it can also have a lot of advantages to have available Internet access everywhere. However, for developing countries it will make a huge difference to fully be able to participate in the social web because mobile phones are the future. I am sure I missed a lot of things happening. Please drop me a line if you know of interesting examples.

When will we be freed from the intranet?

January 9, 2008

From a knowledge management perspective Intranets are vital but so far inefficient. On one side, it is the only place where organizational information can be decentralized access 24/7. On the other side, the web behind the firewall is mostly top-down driven and hierarchical structured. The results are that only a tiny little fraction of social networking potential is possible and that most Intranets literally hinder possibilities to share knowledge.

Failure of Intranet
Well designed and managed Intranets cover most topics from an organization or company. However, if you look at the potential of social networking, knowledge sharing and learning, the internal web is in most cases failing terribly. Intranets represent top-down communication and no personal knowledge is offered, except for some neat yellow pages. Some companies already replaced their content management system with a wiki, where employees change things as they know better. Instead, the norm is content management system and useless work flows. So, person A writes a text, person B approves it, and person C publishes it. There is a higher chance to call some colleagues to get better information than finding it in the internal web. Thus, only a tiny fraction of what is really happening in an organization is offered. One consequence is that learning in an organization happens only outside the web.

The clash of cultures
There is a clash of culture between the Intranet sympathizers and those for open horizontal knowledge sharing. At the one end, there is the belief that information needs to be authoritatively managed and has to be standardized. Intranets often represent the wish of all relevant knowledge could be codified. At the other end, there is the belief that IT knowledge management solutions have to change, and emphasis should be on social networking. The read-write or collaborative web finally offers to the employees to use what fits best their needs. This, of course, changes the picture of what is happening in an organization. Intranets are planed mostly by small teams and too little focused is on the real needs of employees. Why do not let employees create their internal web then?

It will come anyway
I think the classical Intranet — a neat little homepage with different topics, a representation of each department, some yellow pages and maybe a document management system — is history in a few years. Having the three click blog installation, easy collaboration through wikis and web based office products, and be able to connect in own networks will completely burr the lines between the Intranet and Internet. For so many work related tasks, tools are already freely available in the internet and employees will sooner or later take use of that on a massive scale. It will come anyway and it surely might be a bit chaotic to some extent. But, which meeting is consistent, purely orientated on knowledge sharing and learning in your organization? Furthermore, it is a big chance in an organizational setting because it can deepen already existing work relations in an even more trusted environment.

Downsides

  • Obviously, one danger is that all information, conversation and ideas are spread over the internet. How can you find out about what your colleague is doing? The internal search engines does not grasp it and again the possible transparency and exchange is lost because of too many tools in too many places.
  • In the beginning it does need a learning phase of how to use each tool best. The key is to bring the right mixture of tools together, which fits best to the organizational culture.
  • A holistic approach is important, otherwise social software leads to an information overload. Therefore filters, feeds and consistency are decisive.
  • Social software depends heavily on its employee’s engagement, contrary to conventional Intranets. If there is no motivation, then better stick to the old Intranet.
  • Web knowledge sharing can be very efficient, but it does not replace direct face to face communication.

Top posts 2007 and my lessons learnt

December 31, 2007

It is pleasing to reflect about the most visited posts, from this blog, during 2007. I wonder why some triggered more attention than others; and I am looking forward to applying some lessons learnt in 2008.

  1. 4 examples for innovative mobile phone use in Africa
  2. 10 challenges for web2.0 in organizations
  3. What is enterprise2.0? Five pillars for efficient knowledge sharing
  4. A learning story: My way to web2.0
  5. Blog action day: E-waste, the downside of the growing web
  6. Web2.0, knowledge sharing and IT departments
  7. Innovative online activism mashup
  8. An overview of blogging for development
  9. 3 different conversations: blogs to fight poverty
  10. Social webs in Africa

This top ten present five interesting highlights from 2007:

  1. Web2.0 finally entered on a wide scale organizations and companies.
  2. The web finally goes beyond PC’s and has a breakthrough on mobile phones.
  3. Development aid organizations started to sense a potential in web2.0.
  4. It is the southern hemisphere were many innovative web applications came from.
  5. Web2.0 - the collaborative web is more seen in respect to knowledge sharing and learning.

My personal lessons learnt after half a year blogging are different:

  • Orientation
    Through this blog, I try to focus on giving an overview of different developments and link topics. To fish interesting pieces in the information ocean and link them, gives readers an own perspective to continue. I am glad this seems to trigger growing readers. I am still puzzled about how important the linking to other interesting content is valued although it does not take as much work as writing.
  • Consistency
    As always, the clearer you write the better people will get you. I see blogging as a reflection for my learning. So, I still cannot resist to write rather abstract sometimes, but I will try harder to write more concise. The most consistent posts got most readers.
  • Personal
    Writing from a personal perspective is authentic and triggers most of the comments. I often resist writing too personally because I think content is more important than opinion. However it is quite tricky to find out what my audience values higher. :-)
  • Variety
    I am glad the variety of topics seems to be accepted as my subscribers grow. I am, honestly, simply to curious about many things to not write about them. Like the web, topics are simply so much interwoven, and I believe interdisciplinarity is the key.
  • Time
    I invested quite a lot of time on blogging and I am happy about its outcome. To start doing so means to become part of a network with other bloggers, and that is inspiring.

Lastly thanks a lot to all of my readers for checking this blog out through the year 2007. All the best for 2008.

Blogs vs. Books for learning

October 30, 2007

This post is rather abstract. It depicts me being puzzled about choosing between blogs or books. The question is if these two media could even be compared at all? Today I heard a presentation on which it was said that the internet is no medium, in the way that you absorb no knowledge from it, and so, only printed publications make you reflect the content.

Flickr giandoObviously, I have doubts about the previously said, but there are many differences between blogs and books. Just to describe a few, here, on blogs, links give further information and also feedbacks are commented directly. On books, the content stands for itself and in many cases only the bibliography shows a reference. Blogs are quick and informal, hold personal–short or long–reflections and often try to keep up with the rapid pace of the web. Books are well thought and take months or years to be published, and are based on a framework of hypothesis. Books were for centuries the ultimate way to share and acquire knowledge, but this has changed with the Internet fundamentally. In the early days, the Internet was great as a book searching tool, yet the overall knowledge offered was rather weak.

Nowadays, the Internet offers tremendous resources to learn and even allow us to share and create new knowledge. This is a way of how we process knowledge and learn completely different, as indeed Philosopher Konrad Paul Liessmann points out in this quote I translated into English:

We do not approach things causal linear. We do not try to tap a text from its inner structure, instead, we approach associative information; we sample much more, we work much more on the principle of collage/montage. Peaces of knowledge, texts, photos, all we find in Internet, we rearrange, sort it individually. We do not tap and understand things in the classical approach of the hermeneutic, simply because this new medium supports much more to tackle problems in an associative manner.

This is an interesting description which shows how networked learning can look like. Blogging, therefore, is a mean to start reflecting the sheer mass of information or bring it down to some puzzle pieces. The sheer incredible pace of information, however, cannot be reflected just by blogging and linking. Books give still space for reflection although on the next page there are not dozens of links to follow. To read a book from beginning to end is consequently a very different experience than to read blogs. I do not want to miss any of them, but I start wondering how to keep up with the pace of information.

Why to blog? What difference does blogging make?

August 26, 2007

There are many different types of blogging. Rohit Bhargava shows us 25 different ones in his presentation, starting from insight over piggyback to bridge blogging. What fascinates me the most, it is the reasons why people blog. Throughout the last months bloggers tagged each other: Why Do You Blog? These are some examples showing how different but also how similar the reason’s for blogging are:

Way more down-to-earth is a Pew Internet study which summarizes the following top reasons of why people blog:

  1. to express yourself creatively
  2. to document your personal experiences or share them with others
  3. to stay in touch with friends and family
  4. to share practical knowledge or skills with others
  5. to motivate other people to action
  6. to entertain people
  7. to store resources or information important to you
  8. to influence the way other people think
  9. to network or to meet new people
  10. to make money

Personally, I find much more inspiring what Esra from Bahrain writes about:

In this new age of information technology, not only are blogs used to inform, but to help us network with other like-minded individuals from across the globe. In the Arab world, political activism through blogging is becoming more common, and is actually influencing a lot of the mainstream media outlets, pressuring them to cover human rights violations.

Blogging can be used for cross-cultural understanding and dialogue, and there are more and more pan-Arab group blogs emerging. Personally, I share a group blog with other young writers from Mauritania, Tunisia, and Morocco; something which helps me understand their cultures better. Had it not been for blogging, I would be embarrassingly ignorant about them and their societies, even though these are fellow Arabs I am talking about.

The web and particularly personal stories from people in blogs make us aware of how it is to live in different places. Blogging bridges cultures, opens unlimited network potential, and helps us to overcome strangeness. But I see one problem, to bridge countries, cultures and communication, we need a common language such as English. However, when we are writing in one only common foreign language, we will eventually limit ourselves to not be able to express fully our thoughts. To be continued …

10 lessons learnt from ICT4D

August 5, 2007

Thanks to netnotwired on flickrInformation and Communications Technologies for Development (ICT4D) is still a fairly new theme in the development arena. Throughout the years ICT4D has diversified in many different sub-themes such as e-governance, e-agriculture, e-health, education, etc. Although there have been successful stories, the high hopes had often not been realized in many projects. Many initiatives did not work out and so many projects failed to establish a solid and sustainable approach for ICT4D. The reasons are multifold and some learnt lessons are the following:

  1. ICT4D has been and still is narrowly focused on infrastructure.
  2. Underestimation for the importance of training, qualification, and the different dimensions of connectivity.
  3. ICT4D can only successful if it is a mean and not the end itself.
  4. Many projects were not orientated on the needs. The benefit of ICT output remained often unclear.
  5. ICT4D projects were often not seen from a holistic perspective. Many projects lacked a sustainable concept.
  6. Just to offer information (e.g. websites or databases) leads to nothing when people do not see a benefit in it.
  7. ICT4D has social, cultural, political and economical dimensions. In that regard technology is only one part.
  8. Many experiments could have been avoided if previous experiences were considered (e.g. rural radios).
  9. ICT4D works most successfully when its users take over it, creating and changing technology to their needs.
  10. Lastly the ICT4D has only a fragmenting approach of sharing knowledge and learning experiences. Ironically, most ICT4D initiatives are not linked together - the potential of the web has not been bailed.

A major challenge, however, is the lack of proven impact for ICT in development. That’s why the United Nations Conference on Trade and Development devoted, lately, an own website to this challenge. The business sector has achieved significantly more, as the success of mobile phones shows. The grameen phone campaign has proven its impact to tackle poverty; which computers, networks and the Internet did not achieve in a decade. A tragic example are telecentres or Internet cafes, which in Africa now often go bankrupt because people rather spend money on their mobile phones.

The market-driven mobile phone phenomenon stood out amidst many donor-driven ‘pilot’ projects that had either collapsed or never delivered the promise, says Nalaka Gunawardene therefore in a critical summary of the first years of ICT4D.

But is it that critical when the web shows every day what is possible, and how sheer connectedness has its impact on development? Many countries have achieved important steps such as India’s approach to e-governance or Venezuela’s results of switching to free and open source software. However, very decisive, from my point of view, will be web2.0, the social web, or the collaborative web. Why is that; I will answer on my next post.

Connect lessons learnt through tagging

July 25, 2007

Yesterday, I read a blog post about “How do you convince people to share failures?” and I also heard about an interesting lessons learnt website project which was implemented some years ago.

In that project station masters were asked to give regular information about their stations such as statistics. Secondly to list problems and challenges throughout the last years. They were asked to describe how they tackled the problems. What were the failures and the success? This information combined with some criteria were filled to a database. With that every station master could find colleagues with similar problems and could contact them.

Taken from Flickr by Trooper3d  (CC)To me, it seems like a simply mechanism with a great result. A knowledge sharing tool which concentrates on learning experiences and connects people and knowledge.
But how would you do this nowadays in the realm of web2.0? Two questions came up to my mind:

  • Does web2.0 really help us exchange lessons learnt in such an effective manner?
  • Can tagging be the right way to find each others lesson learnt easier?

Web2.0 and lesson learnt
I have my doubts whether web2.0 goes this far yet to connect the right people with same problems in such an effective way. Social network tools give you features such as recommendations, feedbacks and a whole range of perspectives. But is that all you are looking for in that moment? In the best case, you can have a community of practice where you can address your questions. Valuable experiences are still hidden behind numerous links, which I can identify easier with social bookmarking, but still have to hope that Google will deliver me good results.

Tagging
In my opinion tagging is very powerful, but often underestimated, because it gives us relevance. Look at a tag-cloud and imagine you can click through endless relevant sub-tag-clouds. You can navigate through an ocean of wisdom, connecting knowledge and the people behind it. Imagine tagging is used wider than to just give broader information (e.g. general topic) but includes many much more information such as the “character” of a lesson learnt (success, failure, slow, expensive, high impact etc.). Many people already do that in social bookmarking, though it is very individual.

  • Would that mean I can connect experiences the way it was down with a sophisticated application for the station masters? I wonder whether tags for evaluation can work as good as the topic-wise ones.
  • How could the word “slow” be separated in a tag cloud from the word “software” so they do not stand next to each other?
  • Do I really need this, or do topic clouds bring me anyway quicker to the field of my interest, and comments deliver the evaluation to me?

My aim is to use the power of a network itself to connect to experiences directly. I think that in most cases an application such as the station master is too much of an effort. It needs criteria and complicated programming. Can’t this be done easier with web2.0 technology and the wisdom of crowd?

Can free and open source software make a difference in developing countries?

July 23, 2007

I have already written before about the concept of open source, but this time I want to highlight the potential of free and open source software (FOSS). I attended a while ago an interesting presentation on free and open source software by Andrea Götzke and Balthas Seibold. What I found most interesting about the presentation were the manifold effects of FOSS:

  • Economy
    Cost savings from purchasing software. The market barrier is low for new businesses, but the overall added value is higher because the software can be developed locally. With services for hardware and the web, FOSS offers local employment and development of software and generates though more income locally.
  • Education
    FOSS offers universal access. The freedom to study the code of software. In Venezuela, for example, FOSS gave access to education because the whole infrastructure is much cheaper there and own training capacity was built. FOSS can act as a free knowledge transfer and create human capital e.g. through software development. It, therefore, can lead to a “brain gain”. FOSS allows and needs a complete different approach of collaborative work project with high value on common learning.
  • Culture
    The development and usage of FOSS can contribute to the country cultural heritage. Own developed software products can be better adapted to local needs and offered in many languages. Own software solutions open new venues of knowledge sharing and learning.
  • Law
    Open source software is freely available and guarantees legal security. FOSS offers a sustainable technological independence.

Free Open Source Software represents certain values - sharing, collaborating, community and social development. These values have deep roots in human nature and could be found in all societies at all times. They believe this model - developing software by a community of peer reviewed activists, participants, employees and gifting the results back into the community to be further developed by others thus extending the cycle - could be extended to economic and social development in Africa. It is in this context that the FOSS model emerges as a powerful model for African development. From Brenda Zulu

Challenges

  • For a high reliability on FOSS, a critical community is needed, which constantly tests and changes the source code. It needs open culture, which is not always prevailing.
  • Proprietary software is also available illegally and cheap, so it offers no incentive to switch to FOSS.
  • In many countries the FOSS community is very small and the interaction in a network needs the web and therefore connectivity, which is often not available.
  • Much has been done in translating software, therefore many web software is available in different languages. But that is not the case with document material.
  • In many countries a whole training infrastructure has to be build to switch to open source software. For example, the Venezuelan Government decided to adopt open source some years ago, and build with it many resources, own training and development infrastructure.

I often got the feedback from practitioners that it also depends on the needs of each particular case. Proprietary software can be a better solution or is anyway the only one available. I am sure I missed many points and factors, but I will continue later on with that topic.

Implications of knowlegde sharing through the web

July 18, 2007

While reading “everything is miscelleanous“, I found a quote by Michael Gorman, president of the American Library Assiciation, in Library Journal back in 2005:

“Given the quality of the writing in the blogs I have seen, I doubt that many of the Blog People are in the habit of sustained reading of complex texts. It is entirely possible that their intellectual needs are met by an accumulation of random facts and paragraphs.”

Of course it contradicts from my own experience and organizational blogging. In my opinion, the communicative and networking aspects of blogging are often underestimated in how it contributes to personal learning by writing thoughts or “just” linking and commenting on other sources. Stephen Downes describes how blogs and other web tools enhance personal and networked learning in a video. Even more intriguing to me is Weinberger’s argument: “Knowledge - its content and its organization - is becoming a social act.” With the example of wikipedia, he argues that the web enables us to interpretate, define, express and link knowledge in a new way. Simple said knowledge is not given in a top-down approach like the Encyclopedia Britannica, “knowledge exists in the connections and in the gaps; it requires active engagement.”

Knowledge sharing and learning through the web is horizontal and with a steady flow. So an article has not date when it is finished and corrected. It is constantly edited, because of new facts or other perspectives from people. A blog post is a node in a network, which has comments or counter arguments in other posts. And wikipedia proves that knowledge, created by many people, is possible. Check out the book “The Age of Conversation” made by 100 authors. Imagine this in an organization. The intranet top-down communication would make no sense because the employees make their own web (e.g. wiki). One consequence would be that people, who know best, write the document and not necessarily the person in charge of it. In his book, Weinerger quotes Jimmy Wales talking about the neutrality of an article: “An article is neutral when people have stopped chaning it.” I wonder whether Michael Gorman would think the same today. Just last week a German journalist called Hans-Ulrich Jörges, from Stern social media, (e.g. content from blogs) “loser generated content“.

The open source approach for organizations

July 9, 2007

I just finished reading Allison Fine’s book “Momentum igniting social change in the Connected Age.” I really liked it because it explains in detail how we should reconsider cooperation and external communication in an organizational context. Fine speaks mainly of civil society such as activist organizations but I think her thoughts can be applied for all kinds of nonprofit organizations (the authors of wikinomics would probably say the same for enterprises). She argues in her book that we have just started to exploit the full network potential and elaborates what the difference for the Connected Age is.

A nonprofit organization shall see its work and purpose closely connected to stakeholders such as partners, members or volunteers. The consequence is to join an “authentic two-way conversation“. This can be achieved by orientating the organization towards open source thinking. In contrast to the proprietary way, where organizations are vertical structured and act as information holders. “Just as learning needs to be more open and transparent organizational planing cannot be the proprietary, closed process it was in the broadcast days.” The open source approach emphasizes on listening to the audience, requesting feedbacks and engaging on equal basis with partners in a network. Openness is the key factor, so within a network everybody is a participant and internal and external boundaries of an organization get blurred.

For Allison Fine it goes as far as that “activists organization must lead by letting go. It’s counterintuitive but true that the more decision making you push away from the center, the more powerful a networked effect. That’s the power-to-the-edge-concept.” The web gives the opportunity to get feedback and interact directly within a wider network of potential like-minded people or even with competitive organizations. But this network approach, in her opinion, has to be facilitated “to fuel conversations” and to engage in social media exchange. However, “technology does not create a sense of community itself, but it can provide a virtual inexpensive place to gather to make community happen.”

But for Allison this not just an option to choose: “Those organizations that ignore the power of social networks will see their relevance and effectiveness sweep away like acid from a leak battery.” Not much more to add than: Yes, it is the web. Yes, it is what people make out of it. Yes, it gains momentum.

Interview and podcast with Allison Fine by Britt Bravo

A learning story: My way to web2.0

June 26, 2007

Lost in the old web
Drawing6 Throughout the last years I have had mixed emotions about the Internet. On one hand, I was amazed about people, news, themes etc., but on the other hand, I was not satisfied with the overwhelming load of information and the difficulty of obtaining it when needed.

Running around to collect information
Drawing3 I used Google to research all my information and often repeated the same steps to find the same websites. I looked endlessly through websites to find eventually some information. I relied on all sorts of websites in hope that they would post something appealing for me. Basically, I ran though the web to find relevant information without mayor results. I always knew there was more than that and I could not catch up with the latest information.

Watch out! A new web has arrived!
Drawing2 One day a friend of mine pointed me to delicious – a social bookmarking tool where people from all over the world share links. I imported my favourite links onto the server and saw that many other people had already bookmarked the same links as well, and even had many other interesting ones. I was convinced that people knew much better than search engines. I also discovered that there are many people out there in the web who write riveting thoughts in their blogs. And that these blogs and social bookmark sites are basically networks made out of links, information and people.

Kick the overload of information!
Drawing4 I knew of RSS, a universal content format, designed to make the content of a website everywhere available. But after a while I understood that I could grasp all kind of information through feeds. So I threw away my fishing rod and got a fishing net instead to bring all relevant information out there on the web to my laptop. Now I can see when friends upload new photos, see changes in our jointly used Google calendar and have all the information compiled to my needs.

Becoming part of a community
Drawing So far I was pretty passive and contributed only with bookmarks. But because I appreciated all the valuable information, I decided to get active and start a blog to reflect on it what I read and learn from the web (networked learning). Suddenly I became a node in a far reaching network and started to interact with many people who had an interest on the same topics. I left all portals behind me and began valuing the contribution to the web of so many people out there like wisdom of crowd.

Sharing is the key!
Drawing7 All the richness of information comes from the participation of many people. Therefore sharing is the overall premise. I finally understood much better the power of hyperlinks and discovered how even complex themes can be greatly connected through the web and used for learning. You can virtually see how information finds its way through the web. Lastly, I discovered that tagging is a great way of making sense for all this information, and it is okay if everything becomes miscellaneous.

KM4DEV workshop 2007 - peer learning as its best

June 21, 2007

I have just spent three days of intensive discussions with interesting people from around the world, who work in different areas of knowledge management for development (KM4DEV). Besides of some sessions, the three day event had an open sharing and learning approach by leaving it up to the participants to fill in the agenda. The concept seemed a bit confusing in the start, but turned out to be very creative and inspiring.

So here is some feedback of things I found especially interesting from the workshop:

  • Web2.0 and knowledge management
    The workshop itself was the best example of how important face to face contact is and how it opens many venues for learning. The collaborative web nevertheless, gains great importance all in the knowledge management field. Many people are involved in an online knowledge sharing or are planning on building a new generation of sharing and learning platforms. Interesting to me, however, is that wikis were seen quite skeptical and rather complicated. The linkages between tagging, RSS, Blog, wiki and social bookmarking were discussed, but only some organizations have started to integrate them.
  • Graphic facilitation
    Nancy White gave a great session about how graphical facilitation opens new avenues for expression, reduces complexity and helps to give a picture of a process or constellation. It really encourages me to do more in visualization even though I am not very talented in drawing. Micheline Chartrand also made a nice post on that session.
  • Styles of presentation
    There was not a single power point presentation during the workshop, nevertheless there were funny and inspiring presentations: A lot of of drawings, different kinds of performances such as singing and acting, and videos such as the one for social bookmarking. It is of course just a copy of the great RSS in plain English video.



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