The downfall of PDFs and what it says about Knowledge Management

23-05-2014 – Filed under open-dataknowledge-management

A great article from the Washington post, shared by Martina Hetzel via the KM4DEV mailing list, has caught my attention. The article, titled “The solutions to all our problems may be buried in PDFs that nobody reads”, cites a World Bank report and emphasizes on its knowledge management issues. “About…

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Knowledge management in decline and the prove of data

23-02-2012 – Filed under knowledge-management

Knowledge management is in decline or even once again dead according some writers. Knowledge management has probably been a misleading concept ever since the times when we used to believe we could store our wisdom in a little neat database. And that’s also probably why document management is also plunging….

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Learning cycling and the persistent illusion that all knowledge can be accessed online

19-08-2011 – Filed under knowledge-managementlearninglocal-knowledge

Remember when you learnt cycling? The first time you stepped into a pedal and tried to balance the bicycle; the voice behind your neck telling you to keep pedaling and you will be fine. Learning cycling is a wonderful example of how difficult it is to “transfer” knowledge and that…

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A working-day of a knowledge worker in 2030

12-01-2011 – Filed under knowledge-managementcreativityfutureinnovationsharing

Let’s say one day you arrive at work – a mainly knowledge-driven organization, such as a consultancy, where you don’t have an office, not even a position, nor a particular function. So to start your day, you first get a selection of all projects, ideas and problems that your organization…

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Where do we learn - visualizing the limitations of social media

09-11-2010 – Filed under knowledge-managementaccesslearningsocial-mediavisualization

How and where does most of our learning happens in our daily work life? The visualization above illustrates how intensively the learning process can be, as it can even happen in ordinary places such as the water cooler or the telephone.  At our most common daily places and through our daily…

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The challenges and options to get non open data

25-10-2010 – Filed under knowledge-managementopen-accessopen-dataprogrammingvisualization

Nowadays, if you want to start an open data project, you should rather check the availability of information first, and then imagine something useful because so little useful raw data is available. That’s why for the foreseeable future, at least in countries such as Germany, collecting documents is the way…

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Bottom up knowledge management: Crowdsource your taxonomy

08-10-2010 – Filed under knowledge-managementcrowdsourcingtaxonomy

A good list of keywords could be a ‘saviour’ while doing a research – it gives orientation, quick access and offers a cluster to find the right documentation. But such a simple list is often missing in most websites because it is not so easy to be achieved. And here…

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Data explosion: The many ways to get content online (or how we digitize the world)

13-09-2010 – Filed under ICT4Dknowledge-managementtechnologycrowdsourcingdataopen-data

The same way the fishing industry has found more efficient methods to get most fishes out of the oceans, is exactly how we find more ways to digitze information that was previously only available offline. Imagine a massive fishing-net bringing us the greatest fishes, but emptying the oceans. What would…

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The many Ning failures: Knowledge sharing in professional circles

21-07-2010 – Filed under knowledge-managementinformal-exchangelearningsocial-network

For years, I have heard that the web is becoming a platform, where one can easily use a website as a tool box.  Community sites installed just with a few clicks and knowledge sharing communities are on their way. But as in most cases, there is always a hard point,…

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The long journey to transparency and open data in the development aid sector

13-04-2010 – Filed under knowledge-managementdevelopmentopendatatransparency

What if you were in Ethiopia, walking by a school, directing your mobile’s camera to towards it and suddenly you get all the information available about the school, such as the development projects involved with it, the amount invested to build it, and the school’s drop out rate. How transparent…

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Digital publishing and local content in Africa

12-03-2010 – Filed under knowledge-managementafricadigital-publishingebookliterature

Publishing is not an easy business these days. Books are being published more than ever before, but also less read. The arrival of the Internet brought with it many new ways of consuming information. Fast-food content is on its rise and books do not only struggle for attention as a…

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The social web and the challenge of finding expertise

29-01-2010 – Filed under knowledge-managementexpertiseinformal-exchangesearch

Wouldn’t it be great if you had a question, you could find an answer in your network right away? Most of us are members of many communities – many people with a lot of expertise. Why is it not easier then to tap on that potential to get answers from…

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A shift in information sharing: Faster, more intensive and direct

18-12-2009 – Filed under communicationknowledge-managementcollaborationsharingsocial-networktwitter

Something has changed. Information sharing isn’t what it used to be. We are in a middle of a network transformation as information sharing becomes faster, more intensive and more interconnected. In terms of collaboration and innovation, it is exciting, but in terms of speed, we might reach our limits. Twitter…

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Organization 2.0 - what you should avoid saying

04-12-2009 – Filed under knowledge-managementchange-managementhumourorganization

This is for all of you, who share the daily burden to convince people for open knowledge sharing through the Internet for the benefit of all. That outdated hierarchies contradict potentials free flows of ideas and creative work in self-responsible teams and the persistence to follow-top down work styles and…

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Network overload: The burden to deal with too many social network sites

15-10-2009 – Filed under knowledge-managementfilterinformation-overloadsocial-bookmarkingsocial-network

Next to information overload, probably comes network overload. Each day a new social network website appears. Another temptation for information and exchange, and again: new registration, same profile and more information to lock up. But with every new social network come along the questions: What about the filters? How do…

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Citizen scientist - how mobile phones can contribute to the public good

31-08-2009 – Filed under knowledge-managementcitizen-actioncrowdsourcingmappingmobilesciencevolunteering

Imagine we do not only use our mobile phones to make phones calls and SMS, but to contribute to science. How does that work? We can directly engage in micro-voluntarism or contribute valuable information without doing much more than carrying our mobile phone with us. Just as volunteers share computer…

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Social media literacy: The gap between normal Internet users and social media enthusiasts

18-08-2009 – Filed under knowledge-managementliteracysocial-mediatools

Does social media or Web 2.0 flourish from itself?  Will Internet users consequently adopt social media? Lately, I have had my doubts and on the contrary, I see a widen gap between the social media contributors and enthusiasts and the “normal” Internet users, who conform the part of the Internet…

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Information silos vs. open data in development organizations

30-06-2009 – Filed under knowledge-managementdevelopmentopen-dataopenness

Accurate data is key for development work. Opening data sources can enhance transparency and improve collaboration between development projects. Surprisingly, development organizations show few signs of opening up data to create new channels to link information across organizations. The age of the typewriter: Data exchange in developing organizations Information exchange…

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Google Wave: Real-time trouble and the persistent belief in tools

17-06-2009 – Filed under knowledge-managementbandwidthcollaborationinformation-managementproductivity

Google presents a new tool and a new hype is born. This time it is about online collaboration and promises nothing less than the end of email. Although the tool has clearly some great innovations, I cannot share the great enthusiasm and again the belief that a tool can change…

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Micro-voluntarism a new form of international cooperation

02-04-2009 – Filed under knowledge-managementdevelopmentdonationinternational-cooperationorganizationpeer-to-peervolunteering

One of the greatest things about the Internet is that you can get in touch with people worldwide. I remember that back on the day I chatted for the first time and read from bluemoon11 that the sun was shining in Sidney. Twelve years ago that seemed breathtaking, but today…

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Metrics for Social networks: What does really happen?

27-02-2009 – Filed under communicationknowledge-managementlearningmetricsnetworkroisocial-networkstatistics

If the social web and social media can make such a difference, then their impact should be measurable. Certainly, the question is: How much can or shall be measured? A gut feeling alone might not be enough, particularly when one needs to convince others to engage in social media. Nevertheless,…

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From A-Z to Organization2.0: F - Flexible staff and members

20-02-2009 – Filed under knowledge-managementcollaborationfuturenetworknonprofitorganizationproject-managementstakeholderwork

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Will organizations and companies still be running in the future by 9-5 working schemes? Can the members’ or stakeholders’ relationship still be organized in…

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From A-Z to Organization2.0: Q - Quality takes time

31-12-2008 – Filed under knowledge-managementbloggingemailorganizationproductivityqualitysocial-media

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Writing blog posts, commenting on them and adding Wiki-pages does take time if you want to achieve good quality – meaning writing consistent, easy…

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Reach your audience – don't talk about Web 2.0 or social media

05-12-2008 – Filed under knowledge-managementblogginginspirationpersonal-knowledge-managamentsharingsocial-bookmarkingsocial-networksocial-softwaretagging

Is it enough to present to an audience the many opportunities of the web and the “amazing” variety of web tools existing nowadays? From my previous presentation experiences throughout this year, I can say I doubt it. Surely you can catch the attention or curiosity of some of your audience,…

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The limits to filter feeds and gain more relevance

23-10-2008 – Filed under ICT4Dknowledge-managementfeedict4dfeedrsssocial-mediatechnology

For the past months I have been trying to make the most out of information, therefore I have been experimenting with feeds. No doubt the information power one gains through feeds is great, but the time needed to digest all that information is too long. Unfortunately, there are only a…

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Blog action day: The limited view on poverty in Western societies

15-10-2008 – Filed under knowledge-managementaccessenvironmentjusticpovertytransnational

A few days ago a tragic report came out stating that around a billion people in this world do not have enough to eat.  The food crisis will worsen because of the fast rising prices, not to mention the impact of the financial crisis. The difference between the levels of…

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From A-Z to Organization2.0: U - Usability = Higher Motiviation

08-08-2008 – Filed under knowledge-managementmotivationorganizationsocial-mediasocial-softwareusabilitywiki

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z No doubt in recent years web application has been improving significantly in terms of usability. Particularly, the beta mode approach often involves users to…

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From A-Z to Organization2.0: B - Blogging examples and success factors

02-07-2008 – Filed under knowledge-managementbloggingculturenetworkorganizationparticipationproject-managementpublic-relation

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Blogging, next to Wikis, is the most popular instrument of new social software in an organization. A blog itself is quite a simple application….

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First Socialcamp in Germany

26-06-2008 – Filed under knowledge-managementsocial-innovation

I finally write about my visit to the first Socialcamp in Germany.  There were activists, campaigners, NGOs and many others who shared their work, experiences and visions with an open spirit. Particularly, the mixture of participants from the traditional German nonprofit sector (social welfare), newer NGOs and activists were quite…

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Social media for development in the local context

19-06-2008 – Filed under knowledge-managementdevelopmentimpactlocal-knowledgesocial-media

Sorry for not having post anything recently, but I have had the opportunity to participate in the Socialcamp and KM4DEV conference, which I will shortly blog about. Thanks for the interesting comments on my blog post on local knowledge. Meryn Stol wrote a nice comment: “Every person can be a…

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From A-Z to Organization2.0: C - Cafeteria — catching the informal

05-06-2008 – Filed under communicationknowledge-managementinnovationorganizationproductivitysocial-bookmarkingsocial-networktaggingwork

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Let’s face it, when you deal with knowledge sharing in an organization, it becomes quickly obvious that most knowledge is shared personally, face-to-face over…

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Digital divide: Connectivity and the different dimensions of literacy

02-06-2008 – Filed under ICT4Dknowledge-managementconnectivitylearningmediasocial-mediatechnology

During last days I have been going trough different ICT4D papers, and then again I have been astonished to see that their focus was mainly limited to the issue of access although access to a computer or Internet is just a first step and does not mean you can fully…

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A - Adaptation: From A-Z — the long trail of web2.0 in an organization

25-05-2008 – Filed under communicationknowledge-managementcultureorganizationsocial-mediawikiwork

Three years ago I started experimenting for the first time with web2.0 at my organization (GTZ). In Egypt, we implemented a blog to link different projects of GTZ. Since then, I have been taking part in several initiatives and joined many discussions with the IT, communication, knowledge management and other…

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Complexity trap: Local vs. global knowledge in development work

12-05-2008 – Filed under ICT4Dknowledge-managementbiodiversitydevelopmentlocal-knowledge

The world wide web offers a growing variety of expertise on all kinds of topics. This global knowledge, such as the scientific domain, has generic character. The expertise is important, especially to tackle all sorts of challenges, but without including the local context could be quickly useless. Often, the applied…

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Spoil the user? Why are not always the WYSIWYG Editors the right way?

11-04-2008 – Filed under knowledge-managementcollaborationconferenceparticipationrepublicawiki

Last week, I was at the re-publica.de conference. Often, the most interesting aspect of conferences are the side talks with other visitors. And this one was not the exception. I had a great chat with Martin Koser, an enterprise2.0 expert (with excellent bookmarks) and Andreas Gohr, the head developer of…

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NGO2.0 is all about learning and ideas (2)

04-04-2008 – Filed under knowledge-managementcivil societyculturengoopennessorganizational-learningsharing

As I have previously argued in a recent post, many NGOs have quite conventional organizing forms, facing the challenge of openness and often not founding a way to deal with open networks and a two way conversation. A key step to openness and different understanding of roles such as an…

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Metrics: What is the impact of social media on organizations?

02-04-2008 – Filed under knowledge-managementimpactorganizationsocial-media

Getting social media or web2.0 into an organization is still not an easy task. The skepticism is often as high as the enthusiasm. If you can prove the benefit of social media in an organization, then you have better cards to go forward. I have been experimenting for a while…

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Search the web for global development topics

29-03-2008 – Filed under knowledge-managementdevelopmentrsssocial-bookmarkingweb2fordev

If you want to find decent information about development aid, Focuss.info is a good source to start from. Basically, it works with a customized Google search, which allows you to search only certain websites – in this case, within many websites relevant to development aid. Focuss.info, an initiative by the…

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One, Two, Three: The digital order and the end of hierarchy

28-02-2008 – Filed under knowledge-managementnetworktagging

Since I finished reading “Everything is Miscellaneous” by David Weinberger, I have been trying to figure out how the third order of things and information in the digital age will change things. I already wrote some pieces here on tagging and how it changes the way we structure information. But,…

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How does social software get in an organization?

25-02-2008 – Filed under knowledge-managementcultureintranetopennesssharing

**In older days, new software and applications came to an organization via the IT department. Nowadays, it is easier for social software to reach organizations in different ways because no firewall can stop it. To keep social software and its potential for knowledge sharing behind the firewall it is a…

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7 concerns about the web in 2008

21-01-2008 – Filed under ICT4Dknowledge-managementculturelanguagenetworkopennessparticipation

Frequent readers know I am quite enthusiastic about the social web, its potentials and cultural impact. Especially when it comes to knowledge sharing and information and communication technologies for development. However, I also have concerns and see obstacles about the participative web – its development and its divide. So as…

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When will we be freed from the intranet?

09-01-2008 – Filed under knowledge-managementcultureintranetlearningnetworksocial-network

From a knowledge management perspective Intranets are vital but so far inefficient. On one side, it is the only place where organizational information can be decentralized access 24/7. On the other side, the web behind the firewall is mostly top-down driven and hierarchical structured. The results are that only a…

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The private vs. the organizational approach to web2.0

13-12-2007 – Filed under knowledge-managementcollaborationculture

I have already written about 10 challenges for web2.0 in an organization, but this time I would like to highlight two decisive factors: Culture and a new paradigm of knowledge sharing. Furthermore, this post elaborates the differences between web2.0 in private life vs. in an organizational setting. Culture is a…

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Changes in work life: Employee2.0

10-12-2007 – Filed under communicationknowledge-managementculturesocial-network

Leila Summa has given a great presentation called “Wanted: Employee2.0 - when technologies wait for their users.” She presented it in German but here I have translate some parts. (Complete presentation). It underlines again how fast this new forms of communication and opportunities evolve, how much faster organizations need to…

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The difficulty of saying good bye to top-down communication

15-11-2007 – Filed under communicationknowledge-managementopen-sourcepublic-relation

Last Tuesday I took part on a discussion round in Düsseldorf, Germany. It was about the changing of the communication of enterprises due to web2.0. Reflecting the evening, I find it quite interesting what it might have meant in terms of the new web and its potential users in Germany….

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Web2.0, knowledge sharing and IT departments

17-10-2007 – Filed under knowledge-managementsharingtechnology

Here in Germany, Web2.0 is in everybody’s mouth. Newspapers have been reporting about it lately, and some things are around the buzz word–blogs, wikis, social networks, wikipedia, facebook or youtube, get more and more attention. Whereas in the first wave most people wondered where and when will the next cool…

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The web comes closer - the magic of tag clouds

04-10-2007 – Filed under knowledge-managementnetworksocial-bookmarkingsocial-networktagging

As you might have already noticed, I am a pretty big fan of tagging. I think tagging is often underestimated because it is trivial, but at the same time intuitive and meaningful. A tag cloud (or weighted list in visual design) is a visual depiction of content tags (keywords) used…

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Search your own information web

16-09-2007 – Filed under knowledge-managementnpk4dev

I just stumbled over deliGoo, a great new search mashup. It combines del.icio.us and Google’s custom search. That means, it can search for a keyword through all the websites of the 2829 bookmarks in my del.icio.us account. This gives me amazingly relevant results because my del.icio.us bookmarks represent my own…

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10 arguments for web2.0 in an organization

03-09-2007 – Filed under communicationknowledge-managementfeednetworkopennesssocial-bookmarkingsocial-networkwiki

It is not always easy to argue in favour of web2.0 tools when you are faced with these arguments: More information? My mailbox already drives me nuts! The content written by some people is often so irrelevant and just for entertainment. I spent already so much time online and now…

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Open public relation - a contradiction?

23-08-2007 – Filed under communicationknowledge-managementcollaborationpublic-relationwiki

The authors of the book wikinomics left the last chapter open to be written by the interested community. This experiment worked very good and proved the authors main thesis: we are entering the era of mass collaboration. With great results, their experiment got extended. Now various authors write together on…

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Feed Mashups: RSS 1 + RSS 2 = RSS unlimited

20-08-2007 – Filed under knowledge-managementfeed

Dana Gardner’s article “RSS feeds begin to bleed into enterprise applications” talks about mashups of RSS feeds or “feed bleeds,” how he calls them. Although his article is quite technological, it still has interesting insights and goes in the same direction as my recent post about the hidden potential of…

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An Email alternative: four dimension of feeds (RSS) in organizations

10-08-2007 – Filed under knowledge-managementcommunity-of-practicefeedsharingwiki

To continue with my post “What is enterprise2.0,” I wrote a case study for organizational blogging. Inspired by the posts from EnterpriseRSS, Paul Dunay, I want to focus this time on RSS and feeds. In my opinion feeds can make a decisive difference in getting the right information at the…

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E-democracy: participation next? (1)

30-07-2007 – Filed under activismknowledge-managementcivil-societye-democracyparticipationpolitics

The concept of e-democracy dates from the early days of Internet. To my understanding, it embraces everything that connects political processes and the web. Back in the 90s high promises were linked to the web and its implications for democracy and participation. One early example is the Electronic Town Hall,…

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Connect lessons learnt through tagging

25-07-2007 – Filed under knowledge-managementcommunity-of-practicelearningsharingsocial-networktagging

Yesterday, I read a blog post about “How do you convince people to share failures?” and I also heard about an interesting lessons learnt website project which was implemented some years ago. In that project station masters were asked to give regular information about their stations such as statistics. Secondly…

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Good practice: Group blogging in an organization

20-07-2007 – Filed under knowledge-managementbloggingcollaborationorganizational-learningsharing

For the “I collaborate, e-collaborate, we collaborate“  blog, I wrote a post about internal organizational blogging, as an example of how web2.0 can be used to change communications and enhance knowledge sharing. Behind “e-collaborate”, there is a great community of pratice to exchange experiences for online knowledge sharing and collaboration….

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Implications of knowlegde sharing through the web

18-07-2007 – Filed under knowledge-managementlearningopennessorganizational-learningsharingwiki

While reading “everything is miscelleanous”, I found a quote by Michael Gorman, president of the American Library Assiciation, in Library Journal back in 2005: “Given the quality of the writing in the blogs I have seen, I doubt that many of the Blog People are in the habit of sustained…

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10 challenges for web2.0 in organizations

04-07-2007 – Filed under knowledge-managementbloggingfacilitationnetworktaggingwiki

I previously wrote on a post about the great effects that web2.0 tools can have in organizations or enterprises. This time I want to list 10 main challenges which organizations face when putting into action tools such as blogs, wikis, social bookmarking etc. I deem that it is much more…

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A learning story: My way to web2.0

26-06-2007 – Filed under communicationknowledge-managementbloggingfeedlearningnetworksharingsocial-bookmarkingtagging

Lost in the old web ) Throughout the last years I have had mixed emotions about the Internet. On one hand, I was amazed about people, news, themes etc., but on the other hand, I was not satisfied with the overwhelming load of information and the difficulty of obtaining it…

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KM4DEV workshop 2007 - peer learning as its best

21-06-2007 – Filed under knowledge-managementfacilitationkm4devlearningsocial-bookmarkingwiki

I have just spent three days of intensive discussions with interesting people from around the world, who work in different areas of knowledge management for development (KM4DEV). Besides of some sessions, the three day event had an open sharing and learning approach by leaving it up to the participants to…

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NPK4DEV – a collaborative tagging experience

14-06-2007 – Filed under knowledge-managementcommunity-of-practicenpk4devsharingsocial-bookmarkingtagging

I remember when I came across those weird looking different size word aggregations on websites and wondered what were they? When I read about tagging and tag clouds I was first skeptical about it and asked myself what is the benefit of them? Nowadays I am fascinated, how tags can…

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What is enterprise2.0? Five pillars for efficient knowledge sharing

10-06-2007 – Filed under communicationknowledge-managementbloggingfeednetworksharingsocial-bookmarkingtaggingwiki

Imagine you can share your bookmarks with your colleagues, find your documents and emails quickly through tagging, write about your work experiences on your personal homepage (blog), and document all project team work in a wiki. The result is a revolutionary different way to share knowledge online within an organization….

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Sun blogging turns communication upside down

31-05-2007 – Filed under communicationknowledge-managementbloggingbusinesscivil-societycommunity-of-practice

Sun Microsystems’ blogging approach changes the company’s communication and knowledge management. In wikinomics I encountered Johan Schwartz, the CEO of Sun, with his unusual approach of not being him the only one blogging but also his colleagues, whom he encourages to blog publicly about their work and anything else they…

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Unconference - an online learning approach in real world

17-05-2007 – Filed under knowledge-managementcollaborationlearningsocial-networkunconferencewiki

Unconferences are spreading around the world and it proves that Internet communication behaviour, knowledge sharing approaches, and the open source philosophy transcend into real world. But what is unconference? Basically it is a get together of people who would like to exchange certain themes. Interested persons can join the two…

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What I learnt about social bookmarking

06-05-2007 – Filed under knowledge-managementsocial-bookmarkingsocial-networktagging

I started using the social bookmarking service del.icio.us a year ago, without actually knowing if it was worth the effort. Although it took me quite a while to get behind its potential and I am still learning about it, I can now say I love del.icio.us. For those of you…

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