The social web and the challenge of finding expertise

29-01-2010 – Filed under knowledge-managementexpertiseinformal-exchangesearch

Wouldn’t it be great if you had a question, you could find an answer in your network right away? Most of us are members of many communities – many people with a lot of expertise. Why is it not easier then to tap on that potential to get answers from…

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When do we trust an information source?

08-01-2010 – Filed under knowledge managementevaluationinformationresearchsearchsocial-networktrust

Information research is performed in many different ways throughout the Internet. Once an information is found, the assessment of its relevance and trustiness happens through objective criteria and on the premise of subjective factors. What are such criteria and factors?  And how are they changing in a growing social connected…

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