Artificial intelligence (AI) is already embedded in a range of digital services. Voice assistants such as Alexa, car routing or content translation all involve machine learning - the most popular form of artificial intelligence technology. There are many warnings these days about AI, such as the ethics behind these machine driven decision systems or threats of automation and the loss of many jobs.

Very little is reported about how artificial intelligence can improve public services and can have positive social impact. Smart algorithms combined with cloud computing power allow unprecedented forms of data analysis that would take much longer if humans were doing it.

Below I researched a list of inspiring examples of how artificial intelligence is used in public service, education, human rights and health (#aiforgood). The examples prove that AI can have a helpful impact, but as any other technology, does have consequences. The case of depression detection shows the challenges of such approaches. At the end of the day it is still an algorithm that can lead to false predictions. So it is very important to weigh the risks of false decisions in each of these projects.

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In the science of learning it is long known that every student is required to study differently depending on their experience, skills and knowledge. But most training approaches teach the same way to all students. The student needs to adapt to the course curricula, instead of the curricula adapting to the student needs. Elearning makes little difference here, where each student goes through the same learning material.

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"Good morning Heinz. No more excuses or I will open the shutters" says Claire, my ongoing follower, my legal stalker and beloved artificial intelligence assistant. The sweet voice is echoing in every corner of the apartment during my morning routine. She follows me through speakers or whispers in my ear. I don't know when I was able to procrastinate last.

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